Expand your business with the help of Mothernode CRM, the leading CRM application for sales reps, marketers and account managers. Not only does CRM streamline your efforts to engage with your customers, it frees you up to spend more time growing and developing your business as a whole. Mothernode CRM delivers a cloud-based solution, so you and your sales team can access information and sell to customers from anywhere in the world and from any computer or mobile device. Collaboration has never been easier and event alerts keep you engaged with client specific activities that are most important to you. Detailed reporting capabilities and interaction tracking make it easy to view the entire communication history of each client or lead, all in one place. This information can be invaluable to your sales, account management and customer support staff as they engage with your customers. Mothernode also integrates with popular applications like Microsoft Outlook, so you can keep using the software applications you depend on most .
Mothernode CRM is intuitive and easy to use, so you and your employees can be up and running in no time. In addition to supporting your sales and customer service teams, Mothernode CRM also helps to integrate your marketing efforts through more targeted advertising campaigns. By advertising to specific segments of your clientele with personalized marketing messages, you greatly increase your lead generation and ability to convert those leads into paying customers. Automated emails can save you precious time while still keeping your business at the forefront of your customers' minds. Collaboration between your sales and marketing departments produces a consistent experience for your customers, no matter which method they choose to communicate with your organization.
Mothernode CRM also incorporates spending and revenue capture capabilities, so you can better manage your customer acquisition costs, sales expenses, and marketing costs. Quickbooks integration makes it easy to transfer financial data from the CRM into the accounting software you depend on. Mothernode CRM also offers additional modules beyond traditional CRM abilities, such as order management, inventory, purchase orders and invoicing, so that you can expand your CRM features as your business grows. Mothernode CRM is the only CRM on the market that offers this type of expansion capability, making it the only CRM your business will ever need.
Using Mothernode is like combining only the best features from the other big software companies into one program and not incorporating the clunky features that do not work. They seamlessly integrate a robust CRM in with their project management, purchasing and production planning module to create a system that can handle orders from prospect to invoice. Mothernode also give the user the ability to quickly track real-time data and generate custom and useful reports that are paramount to running any business.
Although the system can do everything Mothernode also built the modules to stand alone to be used the way that bests suites your business. The CRM itself is a very powerful tool that will keep any sales team on track and organized to close more projects.
The Mothernode CRM does a superior job of managing contacts and tracking prospects to opportunities to clients. This reduces the need to input the same data multiple times when the projects progress through the system saving time and errors. In my business we are often required to order materials from multiple vendors for one product. The ability to "build" the product from multiple components and issue individual purchase orders to multiple vendors without entering data a second or third time is a huge time saver for us.
Overall, our employees are more productive with less errors and generally happy to be using a system that fits their needs so well. To often the value of software is measured in dollars and cents and the employees ease of use is not taken into consideration.
We would love to see a client facing portal added that could serve as an on-line store or on-line ordering system. The ability to import clients orders directly into Mothernode would further streamline our internal systems as well as the client experience.
Likelihood to recommend
Mothernode is easy to use. We use it to run our entire business. Quotes, Orders, Invoices, Purchase Orders, etc. It keeps things simple. Easy to run reports and find what you are looking for. I really like the flexibility I get working in the cloud so I can work remotely if/when I have to. I also like being able to send invoices to customers through the system and see how many times they've opened them. We can do the same thing with quotes and POs. It makes life easy.
Customer service is great and very receptive to some of our ideas and have implemented a lot of our suggestions over the years.
I like how simple it is to make a PO from line items in the order, but I wish there was a way to automatically add items from 1 PO to multiple orders. It would be nice if we could have a customer portal that would allow our customers to access their invoices, etc.
Likelihood to recommend
I like the responsiveness of the Mothernode personnel. They seem to understand our growing business since they are one as well. Also, they seem to be pushing the envelope on innovating and adding features. They are also patient with us as we change our processes and making changes to our program accordingly.
Our primary initiative when signing on with Mothernode was to get some web enabled CRM help. Securely managing our customer information, automating our quoting process, helping us all be on the same page with customers with info entered in real time. They have not only done that for us but given us more ERP capabilities as well that helps us manage our work flow. There is still more work on our part to take more advantage processes that could be automated by MN.
The main thing I dislike is not being large enough to have a full time person on our team that can be more focused on helping us use this tool to its full potential. We are getting there but there's so much it can still do for us.
Likelihood to recommend
Ease of use while maintaining a complete profile of prospects has been key. While other systems touted the ability to capture lots of information, it usually results in requiring the user to manually input extraneous data, which for busy people means they are less likely to utilize the program. With Mothernode, the being able to quickly enter the few necessary fields means our sales people are actively using the program, which leads to better tracking and makes it easier to follow up, and close more sales. While a prospect moves through the funnel, then we can add additional data as needed.
The only real dislike is with the lead capture forms. While they absolutely work, their design is a bit old and our responsive website requires two different versions of the same form so that users can see a correctly sized form based upon if they are accessing via a phone or a desktop computer. We have multiple different forms, and in multiple languages, so then number of forms can grow exponentially.
Likelihood to recommend
One of the best features of Mothernode is the ability to have new staff quickly on-boarded in the system with the plentiful "How To" videos available as well as the fact that the system is very intuitive.
Additionally, as an executive administrator in the system, I have access to the performance metrics that make it easy to not only understand how our Account Managers are performing but to also create a clear vision of our business performance, market segments served and ultimately detailed information on the prospects and customers that we target and serve. It's a fantastic operational and managerial tool!
In comparison to the full on-line system the mobile app could be a little more robust. The system being web based does quickly identify when your ISP is not performing as well as it should. Utilization of the system certainly got more efficient once we were able to upgrade our network to fiber optic.
Likelihood to recommend
- Ease of use
- Business automation
- Email campaigns and lead nurture campaigns
- 25,000 emails/month
- 100GB of storage
- Email template design studio
- Lead capture forms
- Sales Management and Pipeline Management
- Leads and Opportunities
- Report automation
- Mobile: IOS and Android
- Case Management
- Outlook and Gmail integrations
- Monthly subscription
Below are some frequently asked questions for Mothernode CRM.
Mothernode CRM offers the following pricing plans:
Starting from: $50/month
Pricing model: Subscription
Free Trial: Available
5 user Minimum
Sales Team Edition
Built for Sales Teams and Customer Service.
SALES AND MARKETING
*Popular Edition - Built for Sales Teams and w/Email Marketing
CRM Sales and Marketing capabilities, Case Management and Vendor Management.
Complete business solution from Sales to Invoicing
Mothernode CRM offers the following features:
Mothernode CRM has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business
Mothernode CRM supports the following languages:
Mothernode CRM has the following pricing plans:
Mothernode CRM supports the following devices:
Android, iPhone, iPad
Mothernode CRM integrates with the following applications:
ClicData, Constant Contact, HubSpot Marketing, Infusionsoft, Intuit Data Protect for QuickBooks, LinkedIn, MailChimp, Microsoft Outlook, QuickBooks Online, Xero
Mothernode CRM offers the following support options:
FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials