CrazyCall is Cloud Telephony for Business with Call Recording that allows Sales Professionals to replace their handset with CRM-enabled, easy to use and competitively priced software that provides local telephone numbers, reports results to managers in real-time, and even automates cold-call campaigns to speed up ROI of cold-call campaigns. It’s virtually Faster than a Telephone! Crazy enough, but it also integrates with websites as a click-to-call lead capture popup and can handle local incoming calls, regardless of what country your sales team is in!
We are using CrazyCall for more than a year now for our call center focusing on outbound campaigns (telesales & surveys). The experience was very positive from the pre-sales part, and it got even better after we got on board. Any issue or question is addressed in a very easy and efficient manner by the support team.
The platform is easy to administer, the sound quality is very good and the features and functionalities, although a work in progress, are getting richer by the month. On top of that, the support team has proven it is striving to accommodate off-the-shelf feature-related requests.
If you are focused on outbound and are looking for a cloud-based, sound solution, I would definitely consider CrazyCall. Keep up the good work guys
Easy to administer at all levels, general settings, users and campaigns
Flexible scripting tool
Very good sound quality
Exceptional customer service
Team very responsive to customer requests
Integrated email functionality
Inbound functionality not yet developed
No custom report building capabilities
SMS/social media not integrated
Likelihood to recommend
I had pleasure to work with Crazy Call for over one year. Application is fast growing giving the users all functions that they need and are wondering about. Every part of application looks like it's designed with cautious about functionality so every function you'll find will help you to make cold-calling, monitor it, couch your team and measure their performance.
CrazyCall API helped me in syncing gathered information to my CRM systems and automatically transfer there info about every won deal.
CrazyCall support is taking very good care about customers so every ticket is fixed in blazing time with highest customer service rate.
I would never change this soft for any else.
Complete solution that could rise your sales team performance
Still growing and adding great functions
Best customer service ever
Think this is the perfect app for those in search for a simple, pay-as-you go telesales app. Great interface, good call quality and cheap rates. Their support is outstanding.
- Great interface
- Powerdialler smoothly runs you through your campaigns
- Cheap call rates
- Good call quality
- Great support
- Limited reporting in their free plan
- No inbound possibilities yet
Likelihood to recommend
we were looking for a way to personalize Customer experience on a new level in our eCommerces and follow it with top notch Client Serivce - Crazy Call made it possible with little to none IT Development from our side; our Clients receive the proper attention they need and we can do it with ease
- easy to setup
- cloud based
- value for money
Likelihood to recommend
Great benefit of CrazyCall is its simplicity. Once you’ve get to know this app (which also isn’t hard at all) you won’t even think about switching to something different. Since we’ve started using CrazyCall our agents experience improved, it’s quicker and simpler than it’s ever been. More, our performance is actually higher!
I would honestly recommend this app, it’s good for you ;)
Local Caller Numbers - International calls appear as from the country you’re calling
Faster than a Telephone - Click and call buttons available in context of your work apps
Management Dashboard - Actionable inbound and outbound call analytics
Lead Capture for your Website - Website plugins that allow visitors to call you in the moment they get interested
Contact Center in the Cloud - No setup, call scheduling, call scripts, automatic dialers, contact import/integration, automated call distribution, live listening, local phone numbers from any country
Cloud Telephony Plans - 1000 Free Minutes for International Calls, Competitive International Connection Rates, Professional, business-grade Sound Quality
Below are some frequently asked questions for CrazyCall.
CrazyCall offers the following pricing plans:
Starting from: $10/month
Pricing model: Subscription
Free Trial: Available
CrazyCall offers 3 plans:
Plan A: $10 per user/month
Plan B: $20 per user/month
Plan C: $40 per user/month
Apart from subscription, your final monthly cost will depend on how many calls you make and to which countries.
For more details please check: http://crazycall.com/getapp/
CrazyCall offers the following features:
CrazyCall has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
CrazyCall supports the following languages:
CrazyCall has the following pricing plans:
We do not have any information about what devices CrazyCall supports
CrazyCall integrates with the following applications:
CrazyCall offers the following support options:
FAQs, Knowledge Base, Online Support, Phone Support