Schedulicity is an online appointment booking software for small businesses and service professionals. With this solution, customers can book appointments, services and classes online.
The service caters to any appointment-based professionals including lawyers, personal trainers, chiropractors, music teachers, and more. Every subscription comes with unlimited use of included E-mail marketing, SMS text messaging, and much more.
Schedulicity combines powerful search, web-based scheduling and business tools such as online calendar, client database and personalized marketing all in one easy-to-use web service for both service professionals and their clients.
I have used many other systems and many of them are clunky and difficult to use. My high tech clients and my computer newbie clients alike tell me they appreciate how easy and intuitive the options are. I like that it doesn't require that I take payment or payment information from my clients. I don't want to scare them away when they want to work with me. I like that I can keep track of packages by date so I know when packages have been purchased and what is left over easily. I like that system works well on a phone and on my computer. The staff response rate is incredibly quick and knowledgeable, it also feels personal, like a friend is writing me about the status of my request, not just a down and dirty response. When staff doesn't know the answer, they get back to me fast. Other systems I have used have bugs in the system that they have expected us to get used to. I have only had one time when we couldn't use the system for a very brief period of time in over 5 years of use. Love the fact that we can customize personal time into the schedule easily, and that we can click on it to change individual or series appointments, very useful.
I would love to look back on dates for even longer than the system allows - years back would be great. It really has replaced my datebook and I have always been a paper datebook girl but this was too easy too use for everything. I had so many people using the online system that I couldn't keep up with the paper option, it was no where near as up to date as the online system. I would like the date to be more obvious for package purchases than it is currently. You can see when it was purchased in edit, but it's not visible unless you hit that button.
I like the most about Schedulicity is how happy my clients are that I have this technology and that my phone time is less and I am able to squeeze in another client!
I do not like the view we have from our end when booking clients (non of us do)and the Agenda View for printing off my day sheet. The Agenda View is easy to ready but when you switch to the print the agenda it is in a difference format and difficult to read.The new Advance when clients purchase or want to purchase a promo, we cannot see it in advance unless they have a minimum 45 minute appointment booked and it does not show up in the Agenda View . I schedule in 15 minute intervals. Soo no advance preparation time. I will be a surprise. So not functional enough to use with out a great deal of extra work. I wish there was a way to schedule myself with reminders of things I need to do that would be able to text me, like phone calls outside appointments or when I have to be at a class or event. We need more than one category to be listed ex. Beauty Consultant& Electrolysis at the same time. This is what I do all under 1 roof and one computer program
Likelihood to recommend
There are a few things I really liked about this software. I liked the fact that schedulicity allows clients to book 24 hrs a day and they make sure that the schedule fits tightly. That means that there won't be awkward gaps left in the day which as we know is so frustrating and wastes our time when we can be making money. I also like how the appointments are color coordinated for services. It makes it quick and easy to take a look at the schedule and see what clients are booked for the day. Pop Up offers are also available while clients are booking which is fun and I had not seen this before this software. Also, the monthly cost to use such a helpful software is very reasonable.
What I do not like about the software is that some of my clients had issues with booking online in the past which made me want to switch softwares to something a bit more reliable. Additionally, I think that overall the excitement of the website when booking is just not there. I want clients to feel excited when they book their appointment and the website doesn't really attract that excitement.
Likelihood to recommend
Excellent customer service and support. They are so much fun to work with. Great manors and always super helpful. They always try to work it out no matter what it is. Really awesome team and company!!
That they are not our neighbors because we'd love to hang out with this gang. They have such good energy. I'm not talking about a few....Our experience is the same with everyone we've dealt with across the board.
I stay organized and have a way to color code various different types of calendar events.
Seems easy to use to meet my current needs in terms of using the calendar features. That is my main use at this time.
The calendar does not have a feature to repeat an appointment entry on a yearly basis. Hence, I can not use this calendar system to enter in birthday reminders that obviously occur on the same date each year.
Likelihood to recommend
Below are some frequently asked questions for Schedulicity.
Schedulicity offers the following pricing plans:
Starting from: $20/month
Pricing model: Freemium, Subscription
Free Trial: Available
Free account - unlimited classes, 20 appointments per month.
1 Provider: $20/month.
2-5 Providers: $30/month.
6-10 Providers: $40/month.
11+ Providers: $50/month.
Schedulicity offers the following features:
Schedulicity has the following typical customers:
Freelancers, Mid Size Business, Small Business
Schedulicity supports the following languages:
Schedulicity has the following pricing plans:
Schedulicity supports the following devices:
Schedulicity integrates with the following applications:
Google Calendar, Microsoft Outlook, Square Point of Sale, Stripe
Schedulicity offers the following support options:
Online Support, Phone Support, Video Tutorials